In Montana Youth Hostel Bergen in Western Norway they offer free tea, cookies and organic coffee in the hostel’s common room every day from 17:30 to 18: 30.
Here, the staff and/or volunteers can socialize with guests and give tips about what to do in the hostel’s surroundings. In the hostel in Bergen, Cookies & Coffee time is normally a successful social event, where many guests gather and talk about their travels, their countries and their culture – inspired by the world map covering one of the walls in the common room. It is also a way for the hostel staff team to show that they care about their guests, and want them to make the best out of their stay. Guests feel very welcome and the feedback is that they love the personal touch that this activity is bringing to the hostel.